VerintVerint Powered Workforce Optimization and Voice of the Customer Solutions

Servion specializes in Contact Center and CX solutions that help organizations deliver high-caliber customer experiences.

Servion, has been a Verint partner for over 6 years and takes a consulting approach to optimizing customer interactions for its clients, drawing from a proven combination of deep business acumen and broad contact center technology knowledge.

Servion is focused in designing and deploying solutions that help improve customer interactions and enhance the customer experience. Core to achieving this is the ability to provide experience within specific context of the interactions, making responses intelligent and relevant.

Verint’s workforce optimization and voice of the customer offerings, combined with Servion’s proven consulting-led approach in providing Customer Experience & CX solutions is helping bring Verint’s Actionable Intelligence® strategy to even more customers. With an experience of having worked with over 150 contact centers across the globe and having implemented over 15,000 licenses, Servion offers a wide array of Workforce Optimization and Voice of the Customer Analytics services.