Servion, a leading contact center and customer experience (CX) solutions provider delivers end-to-end consulting, migration, and managed services for Amazon Connect. We are an AWS Select and Public Sector APN Consulting Partner that has successfully migrated over 500 contact center customers to Amazon Connect - both small and large-scale - from other leading contact center platforms.
Our team of Amazon Connect experts can design a pure cloud-based contact center solution for your business that has Amazon Connect at its core, augmented by additional AWS services such as Amazon Connect Contact Lens and Contact Center Intelligence (CCI). With one of today’s largest vendor ecosystems, Servion can act as the bridge between your Amazon Connect solution and dozens of strategic technology partners including Verint, Calabrio, NICE InContact, Auraya, Acqueon, and more.
Two decades of expertise across all major continents and industries
Skilled pool of certified teams with specialized expertise in AWS Associate Architecture and AWS Connect
Additional software modules that increase contact center efficiency and reduce TCO
Multichannel, messaging, AI, analytics and Intelligent Automation